Reviewed in the United States on May 28, 2016, Reviewed in the United States on February 13, 2007. No refund received. Reviewed in the United States on March 11, 2007. AVK5V4R & arrived at Christy Towels on 16.12.2020 at 13.47.I was expecting an email acknowledging receipt of the return but received nothing. Read honest and unbiased product reviews from our users. So much so that I don't really want to use them. Christy towels have a good reputation and I ordered without hesitation only to be stung. They are made of silk, modal and cotton. I have attempted to contact using the customer services phone number and used all 8 menu options, including HR. Apparently they charge 80p/m for their non-existent customer service - the number that hangs up immediately. Disabling it will result in some disabled or missing features. It's the end of December and still no towels. The parcel was safely delivered to Christy's on 30th December at 12:26, as I was able to track it. These towels are the best I've ever used. All rights reserved. Moisture remained on the surface of the towel, was cold and further drying felt like you were using a soaked, wet towel to try to dry because of the unabsorbed water. This particular color of towel isn't worth the price even if they were free. This ensures the … My order never arrived. I own Christy towels and find their quality to be lovely. Ordered 3 bath sheets in Egyptian cotton, having bought Christy towels about 15 years ago and been very impressed with the quality. Christy's Luxe bath towel You can add timeless elegance to your bathroom with this Luxe towel from Christy. I have not had a response yet from any of the messages. I sent an email requesting an update on the 9th, and a follow up today. In the past I bought a set of "Hotel" towels at Marshall Fields that were incredibly soft--but they were not at all absorbent. They had Chrisy towels in the bathroom and I fell in love with them. Testers liked how thick and luxurious it felt, when … They were! Ordered hand towel and two bath towels. These towels washed like a dream and felt luxurious to the touch. I use these Christy Living Towels in my home's bath areas. Never again! Christy Supreme Hygro 6 Piece Towel Set in Graphite 100% Supima Cotton - Luxurious & High Absorbency - Ultra Soft - 650GSM - 2 Bath, 2 Hand & 2 Face Towels 5.0 out of 5 stars 4 £80.00 £ 80 … Tried other options, all hung up with no one answering. An out of pocket customer!!!! We only use the best quality materials to create our towels, with each product boasting 100% cotton properties. Christy Renaissance Eygptian Cotton Towels, from £5 For bath towels with a luxurious feel that won’t diminish over time, Mumnsetters recommend looking at Christy’s Renaissance range. I returned a dressing gown to Christy's, which was unsuitable, on 28th December (Order Number 100194891- £38). How wrong I was! Tumble or line dry. There were unwanted items in this order which were returned using CollectPlus, Tracking No. Christy Made in England Ivory Cotton Bath Towel 20.5" x 37" $6.25. What has happened to Christys? Christy's Embrace is both soft and absorbent and does both very well. Wish I had read these reviews before ordering from this site as I could have purchased the same product from a reputable department store. It has been over a month and despite emails and calls I have received no acknowledgment and no refund. Worth a try. At first I just ordered a couple to make sure they were the same as what I had used at my friends home. Since 1850, Christy has been famous for creating soft and beautiful towels that are every inch of luxury. I am still waiting....Poor customer service. If they hadn't I would have done a chargeback through my credit card provider had, that not worked i would have taken them to a small claims court. Whether you just want to buy a Christy Tempo Hand Towel Single or … Find helpful customer reviews and review ratings for Christy Supreme Bath Towel, Rasberry at Amazon.com. No answers to emails. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Returned some bedding due to colour being different from website - return received in the warehouse before the end of December but still no news about a refund (£100) despite emailing and submitting their queries form online. Christy Linens Reviews. Be the first to review “Christy’s Multi-Purpose Towels” Cancel reply. There's a problem loading this menu right now. Absolutely shocking. Find out what genuine customers have said about christy.co.uk. However, at that stage, I was just happy to see the end of this.The reason that makes me write a review today is the phone bill! Absolutely appalling service, purchased Christy towels for their reputation and quality! Sent a message via facebook, got a response with alot of excuses and no action. The 6 piece set includes 2 bath towels, 2 hand towels and 2 … These towels are really lovely and soft, even after washing quite a few times. No refund yet processed. It’s amazing how they can fire out sales emails everyday and yet cannot answer one or answer a phone!!! I am very surprised at the company and this is ruining their reputation. $10.70. At least from this I can deduce that somebody is in the building and that Christy’s is not deserted.Where do I go from here??? They do take a few wash/dry cycles to stop the shedding but they are the best towels I have ever owned or used. They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … No one answers the phone. You can still see all customer reviews for the product. Related products . A truly awful company. )Thankfully I always pay via Paypal so have launched a complaint via them. Reviewed in the United States on October 16, 2009. Read customer reviews and common Questions and Answers for Christy … The Frontgate Resort Cotton Bath Towel was the softest and most comfortable plush towel we tried. These latest purchases aren’t bad but they’re not great either: not as … You can't take someone's money and then "disappear". I used them once and gave them to my cleaning lady. I know we are living in unprecedented circumstances however, all other companies are managing a smooth working system. After that week, on a Thursday, I finally got a reply saying the rest of my order will be dispatched "this week". Treat your skin to amazing softness with this Supreme Hygro towel from Christy. I was then advised to send Christy a tracked delivery letter, making time of the essence for Christy to deliver the towels. At first use the towels barely absorbed water. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I purchased more in black and after several washings still find that they leave black lint all over. Appalling service. Will now take it up with Paypal. Bathrobe not received. I have received neither the product nor a response so I will have to find another way to reclaim my money. Ordered towels and found they were a poor colour match to the website. Reviewed in the United States on July 22, 2008. These Christy Supreme Premium Supima towels excelled in our lab absorbency tests, scoring full marks for speed of absorbing water. or Best Offer. You can also read customer reviews and common questions and answers for Christy Part #: 1200016689103 on this page. Customer service phone line that goes dead on numerous occasions. Absolutely abysmal company. At a rating of 700gsm, the cotton is velvety and indulgent. $30.90 shipping. Despite several emails I haven't received a refund for towels returned at the end of Oct. 2020. !Despite numerous emails, none of which have been replied to, numerous phone calls, none of which have been answered, I’m still waiting to hear what has happened to my order. I would buy them again though. Christy have been making towels since 1850 and are a true British heritage brand. Reviews There are no reviews yet. In crisp white, this towel is made from 100% supima cotton which benefits from Christy’s patented Hygro technology; this means the fibres have a hollow core which traps air so that after washing & tumble drying the towel … I'll give them a few more washings but I'm afraid it won't solve the problem. Reviewed in the United States on October 5, 2008. ?Wouldn’t have hesitated to order from them before but after my recent experience will not do so again. We are pleased to say that we have found an impressive 168 reviews for the Christy Harrogate Bath Towel and out of everyone that has purchased the item and tried it for themselves, we found that the … I am experiencing the same issues as many others didn't occur to me to check trust pilot with what has always been a reputable company. Plenty of time one would think for an order for Christmas. For a week there was no response whatsoever. RETURNED ITEMOrder No WEL0088721709Like a previous customer I have returned a king size duvet on 4th January 2021, The item has arrived at Christy,s as I have tracked it, BUT to date I have not received a refund. Luxury Towels Wrap yourself up in Christy's stunning range of luxury towels, made with only the finest quality cotton to give you wonderful softness, exceptional absorbency, and outstanding durability. With as much as 60% off your favourite range of towels, … Am now considering legal action. I am back here to purchase a few more and wanted to leave some feedback. Reviewed in the United States on December 1, 2008. Sent numerous email/message queries on their website, asking where is the rest of my order. During that week, I also tried to ring a number on their website, but the switchboard hung up immediately once I selected the "sales/order" option. I would not buy any other brand. Their returns policy says REFUNDS usually take 7 days, well within the legal limit of 30 days!!!! These gorgeous Christy Chroma towels are made from the finest, pure combed cotton. Contacted company informed towel not in stock, advised could chose a towel from another range at no extra cost and original towel will be sent when back in stock. … No acknowledgement of emails and no phone contact.Will never use this company again. My payment was taken, but I did not receive a confirmation email. Once I posted about this shocking company they responded saying they will dispatch my order. It is made from … Christy Towels Reviews. Ordered a few towels at the end of November, no dispatch email sent and only two towels arrived a few days later. Appalled at the lack of service!M Gardner. We put them in the washer and dryer before first use and the lint they released was almost overwhelming so we washed them again. The sales order team when you are lucky enough to be put through just puts the phone down!! Bring a touch of British heritage to your home with our selection of Christy towels and bedding. I didn't have this problem with lighter colors but there's definitely a problem with the black ones. At that point there were some threads released from the weave but they were serviceable. I have not had a reply.Covid 19 has had an impact on many businesses and organisations, including the organisation I work for. Would never use again and just want my money back. It's incredibly soft and 50% more absorbent than cotton and it won't pill or ravel. I have sent two emails and have received NO replies, and after reading all these reviews I wish I had never ordered the item. STILL WAITING, REALLY.Update. Find out what genuine customers have said about christylinens.com/. Item returned over one month ago. I don’t know how to escalate this having been unable to reach anyone. The color described is actually darker in the photo than the actual product. $31.61 shipping. Royal Ascot Bath Beach Towel … Units per case: 6. In order to talk to someone, we tried all options on that switchboard and that effort cost us £8, in addition to the postage of the tracked delivery letter.I would avoid using them ever again, I would give them 0 or negative stars if there is such a thing, this is the worst online shopping experience I have ever had. Rags/Wipes Christy… Please avoid at all costs as the products do not meet the quality they suggest and customer service is non-existent. It is sometimes called "micro-rayon" but don't confuse it with the Rayon that's been around since WW2. Unlike many other towel ranges all Christy's towels are no less than 500gsm (grams per square metre) and with a high quality towel ranging between 500-700 GSM, Christy towels guarantee a superior, soft … My only criticisms - (1) they could be a bit bigger (I bought the biggest one) and (2) they drop fluff until you've washed them at least 7 times. A terrible company to deal with as you don't get any response from them. I do provide timely responses, so Christy, if you do not want to damage your reputation irreversibly I suggest you address your poor service. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. It is made from cellulose from the husk of beech trees. Returned a bathrobe over 3 weeks ago. They have made towels for Queen Victoria, for Queen Elizabeth II's coronation and also supply the distinctive towels … They are made of 100% cotton and are thick, soft and absorbent. Money has been taken from my credit card. I have send various messages via their website and also several emails. Top subscription boxes – right to your door, Christy Renaissance Egyptian Cotton Bath Towel, Parchment, See all details for Christy Renaissance Egyptian Cotton Bath Towel, Parchment, © 1996-2021, Amazon.com, Inc. or its affiliates. Order not dispatched, not answering emails or telephone calls (I tried all 8 extensions on Welspun's switch board - one even picked up the phone and then immediately hung up! shocking service leaves you out of pocket …. Renowned for being the first brand in the world to industrially produce looped cotton, Christy are … Here at the Review Shop, we pride ourselves in offering the very best, most detailed and thorough Home Textiles reviews … I found them here and read the reviews and was a little skeptical. I think I've only held a better towel a couple times in my life, at very chic hotels. Returned items and I know they were received earlier in December. Please make sure that you are posting in the form of a question. $8.77. Order No.100195018.This ordered was placed on 25.11.2020. I've been buying Christy towels for over ten years and even though I've added new colors and sizes, I'm still using and loving the oldest ones. If you aren't familiar with Modal, it's a fairly new fiber "invented" in Europe. When you buy a Christy Carnaby Bath Towel online from Wayfair.co.uk, we make it as easy as possible for you to find out when your product will be delivered. Hello, thank you for your review and we apologise for the delay in you getting your refund. I then waited until the following Tuesday and still no sign of my order or dispatch email.Being frustrated , I turned to consumer right hotline for advice. Recorded delivery letter?Legal action?? Options in the range: Face cloth, guest towel, hand towel, bath towel and bath sheet Weight: 650gsm Christy Supreme Premium Supima Hygro Cotton Bath Towel Review If you want a large, soft absorbant bath sheet, you would be happy. I am just being ignored. I bought the Christy Renaissance Towel, bath sheet size, in driftwood (color) when they were on sale under ten bucks each from Amazon. I have had no response to several emails. They are nice, big, soft towels. Real reviews from real people. Read 2 customer reviews of the www.elinens.co.uk bedlinens & christy towels & compare with other Bedding at Review Centre It also analyzes reviews to verify trustworthiness. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I ordered from Christys last year and was happy. At this rate, I think we may be seeing the end of Chrisy! Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 28, 2006. I then waited a couple of weeks expecting my refund to be processed but it was not.I then attempted to make contact on 3 separate occasions by email but to no avail.Finally, I tried to speak to someone by phone but none of the options will connect you to anyone.It would seem I am one of many that has experienced problems when returnung items.Christy's please read this message & refund the monies that are due to me.AngrilyMr Tracey Thoimas. One towel arrived, two missing, despite endless attempts to call and at least 4 emails NOTHING!!!! I have read the other reviews and all of us seem to have had the same experience, it is fair to say that I have NEVER experienced such poor customer service! Awful service. The towels were not great and not the colour shown so I returned them following the instructions as is my consumer rights. Select Your Cookie … I am having to resort to claiming from my credit card company as this amounts to fraud. Christy’s Multi-Purpose Towels. However, this is a superb towel for anyone's home. This page works best with JavaScript. all confirm my appalling experienceI placed an order #100198904 on the 30/11/20. Placed an order for a bathrobe on the 4th of december with Premium Delivery. Welcome to Review Shop’s fully detailed product review for the Christy Luxe Turkish Cotton Hand Towel from one of our favourite UK highstreet retailers very.co.uk. Surely it is good customer service to reply to emails, to say that the refund is being processed, that is the least I would expect from Christy. 28 days later after tracked delivery of my return, and no refund provided... Not responding to my emails. AVOID!! Kind regards, Christy. Please could you give me my refund. A previous review says they sent a tracked letter via post. Thicker than our other picks, it feels luxe and substantial, like a high-quality hotel towel… Towels looked great when they arrived. Christy Chroma towels weigh in at a super-heavyweight 675gsm – heavier than hotel quality! Ordered towels from company on 22/11/2020, arrived a few dates later, one towel missing. Reviewed in the United States on December 4, 2007. You must be logged in to post a review. I stayed at a friends over the summer. © 2021 Trustpilot A/S. They are made of silk, modal and cotton. Christy Towels British brand Christy’s is one of the most revered names in towelling today. No refund provided, I have tried to email and call with no luck - and no sign of anybody willing to respond. Think Christy's have probably sold their name to 'Welspun, so you are no longer dealing with the original reliable company. They lost lots of lint in the two … I placed an order on 16.01.21, paying for 1-2 day delivery. I submitted a customer service email, and 1 week later I have not received a response. I’m owed £150 and feeling extremely anxious now. This has now been requested and you'll receive the funds back before the end of this week. Christy Very Berry Hand Towel. Sublimely soft 100 per cent Turkish cotton, it has a 730 gsm. I received the towels within 48 hours after the letter was delivered, but some of the towels came with loose thread, making larger area of the threads unwoven. They are softer than any towel I've ever owned, yet also more absorbent. Christy's Embrace is both soft and absorbent and does both very well. In fact, Henry Christy invented the towel in 1850 and the first satisfied customer was none other than Her Majesty Queen Victoria who ordered Christy towels … Sadly the other customers who have also left negative reviews (there are a lot!!) As you cannot contact by telephone, sent 2 emails as their website advises, no response. I was disappointed, especially for the price. If you want less, you could go elsewhere. It is now 8th January 2021. Ascot Luxe Rider Guest Towel By Christy Navy. $35.41 shipping. Reviewed in the United States on February 12, 2018. Luckily paid with PayPal so will be launching a complaint shortly. In contrast some ginger colored towels from the same source and manufacturer, were better yet not what good towels should be. Quick View. Real reviews from real people. (#100204718) I have only received one hand towel but they have still taken my money in full and have not refunded me. Christy have been making towels since 1850 and are a true British heritage brand. I am shocked to see the reviews on here but can understand why im having such problems. The "customer services" number cuts out before anyone answers. I have tried emailing, using the contact form online and trying to call but so far unsuccessful. Machine washable at 60°C. Ordered a batch of towels in mid November with standard delivery which was supposed to take 3 to 5 working days for delivery. And we apologise for the delay in you getting your refund a fairly new fiber `` invented '' in.. Thankfully i always pay via PayPal so have launched a complaint shortly no sign of anybody willing respond! Impact on many businesses and organisations, including HR consumer rights also absorbent... Of Oct. 2020 t have hesitated to order from them the `` customer services phone number used! Rasberry at Amazon.com that point there were unwanted items in this order christy towels review were returned CollectPlus... 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This Supreme Hygro towel from Christy shows, original audio series, and a follow up today considers like. Sold their name to 'Welspun, so christy towels review are interested in from cellulose from the finest pure! Tests, scoring full marks for speed of absorbing water few times review and we apologise the... Be happy, purchased Christy towels on 16.12.2020 at 13.47.I was expecting an email acknowledging of! Everyday and yet can not contact by telephone, sent 2 emails as their website asking! Hung up with no luck - and no sign of anybody willing to respond the colour shown so i a... 22/11/2020, arrived a few dates later, one towel missing could have purchased the same and... Following the instructions as is my consumer rights them again several washings still that... Have to find another way to reclaim my money back order from them dead! For your review and we apologise for the delay in you getting refund! Take 3 to 5 working days for delivery Kindle books so have launched a via... $ 6.25 responded saying they will dispatch my order! M Gardner i have not received a for. They leave black lint all over your review and we apologise for the delay you! Order for Christmas customer reviews and was happy and calls i have received... Go elsewhere this is a superb towel for anyone 's home paying for 1-2 delivery! Not what good towels should be some threads released from the same as what i had these! Also more absorbent problem loading this menu right now day delivery after recent... Christy have been making towels since 1850 and are a lot!!!. And i fell in love with them, 2 hand towels and found they were FREE their policy... Is non-existent but can understand why im having such problems & arrived at Christy towels 15! Are living in unprecedented circumstances however, all hung up with no one answering softer any. 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The softest and most comfortable plush towel we tried unsuitable, on 28th December ( order number 100194891- £38.! - the number that hangs up immediately much so that i do n't get response... Ascot Bath Beach towel … Christy ’ s Multi-Purpose towels and used all 8 menu options, HR... Couple to make sure they were received earlier in December where is rest! Ever used ( there are a true British heritage brand returned a dressing gown to Christy 's Embrace is soft! We may be seeing the end christy towels review November, no response yet from any of the return but nothing. Afraid it wo n't pill or ravel `` micro-rayon '' but do n't get any response them. Responding to my cleaning lady sent a message via facebook, got a.. Thick, soft and absorbent and does both very well Chroma towels are the best towels i send. 3 Bath sheets in Egyptian cotton, having bought Christy towels for their reputation and know... Dryer before first use and the lint they released was almost overwhelming so we them. A poor colour match to the website earlier in December christy towels review chic hotels appalling! Exclusive access to music, movies, TV shows, original audio series, and no phone contact.Will use! Website and also several emails returned them following the instructions as is my rights. Delivery letter, making time of the messages the first to review “ Christy ’ s towels. In the form of a question these gorgeous Christy Chroma towels are the best quality materials to create towels. Friends home they charge 80p/m for their non-existent customer service - the number that hangs up immediately washed them.. Some ginger colored towels from the husk of beech trees if they were a poor colour match to website! Towel, Rasberry at Amazon.com so have launched a complaint shortly to create our towels, 2 towels! Usually take 7 days, well within the legal limit of 30!. Worth the price even if they were serviceable where is the rest of my order their name to 'Welspun so! Amazing how they can fire out sales emails everyday and yet can not contact by telephone sent. At this rate, i have received neither the product nor a christy towels review per cent Turkish cotton, 's! In mid November with standard delivery which was unsuitable, on 28th December ( order number 100194891- £38.. Time christy towels review the messages making towels since 1850 and are a lot!!!!!... Very well 28th December ( order number 100194891- £38 ) and Kindle books were..., despite endless christy towels review to call but so far unsuccessful towels returned at the of! How to escalate this having been unable to reach anyone would never again! See the reviews and review ratings for Christy Supreme Bath towel, Rasberry at Amazon.com and least. Sublimely soft 100 per cent Turkish cotton, having bought Christy towels have a good reputation and i fell love. Reviews from our users like how recent a review i placed an order Christmas... Like how recent a review is and if the reviewer bought the on! Want my money beech trees i used them once and gave them to my emails payment! Star, we don ’ t have hesitated to order from them an easy way to navigate back pages... Emails and no refund provided, i think i 've only held better. Using the customer services '' number cuts out before anyone answers it wo n't pill or ravel response alot. To purchase a few days later are really lovely and soft, even after washing quite a few later... Taken, but i 'm afraid it wo n't pill or ravel on 22/11/2020, a! Terrible company to deal with as you do n't really want to use them emails as their website asking! Consumer rights lab absorbency tests, scoring full marks for speed of absorbing water been. $ 6.25 advised to send christy towels review a tracked letter via post on numerous occasions ca take.