Due to food safety, baby formulas are no eligible for return. Shipping is fast and arrives within a few days. Companies can ask for reviews via automatic invitations. Cancel Order Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Please be sure to double check the expiration date or shelf life of the product. If there is no recipient on delivery, package may be returned to sender. Refunds will be issued once we have verified the damage or quality issue. Verification can help ensure real people write reviews about real companies. the name of the company sounds suspicious as it is. The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. Products that caused allergic reaction due to personal health condition. Is your bank account a little light? Theyre telling me I need to hire a customs broker. Earn points on every purchase to redeem for free items on yamibuy.com. Glad I came across these reviews. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. please contact customer service within 24 hours from the actual day of receiving the order. Enjoy huge . And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. Yes, you definitely should. You will not need to return the formula. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. Please be sure to provide us with your order number, and the reason for the return. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. If your product falls under the below special categories, 1. All returns must have an RMA number. Alex Zhou founded it in 2003. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation, from the manufacturer or authorized service providers. Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. It is just ridiculous! I ordered a chest freezer from Amazon. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Thank you for your understanding and patience. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. Due to delayed report it is not eligible for return. Spoiled products due to inappropriate storage are not eligible for return. Shipping details is listed on the product pages. Request one from Yamibuy, Have questions about coupons on this page? Special notes on Replacement and Refund:Due to shipping and duty tax cost, if you receive product(s) that is damaged, missing, expired, defective or have quality issue, we will process the refund for the product(s).If your package is returned due to personal reason, we will not be able to refund you the duty tax. Then its better to order from Yamibuy. It sounds like OP is not in America though. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Refunds will be issued upon completion of inspection of your return. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. The company also offers free shipping on its products. Yamibuy customer service is available every day from 9 a.m. to 4:30 a.m. EST. Thanks for sharing your experience. We will notify your refund once we have received and processed the returned item. Enter this coupon code at checkout, Get a 12% discount on moisturizers, skincare, beauty devices, and more. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Sorry to hear about the $235 import fees. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? Home > Beauty > Is Yamibuy Legit and Reliable? Shipping details is listed on the product pages. All returns must have an RMA number. $3 OFF Code $3 Off $80 Sitewide + Free Shipping 28 uses today Show Coupon Code See Details $5 OFF Code $5 Off Sitewide $120 + Free Shipping 46 uses today Show Coupon Code See Details 1% BACK Online Cash Back 1% Cash Back For Online Purchases Sitewide Verified 6 uses today Please be sure to double check the expiration date or shelf life of the product. Thank you for your feedback and we apologize for any inconvenience. You do not need to return the item to us. Dont like the product, buyers remorse, etc. New Year's Day . I contacted customer service and they said because the warehouse workloads is overloaded so your order is being delay and they cannot provide a new EST delivery day because the driver already left the warehouse and not coming back today. How to Design a Return Policy. Log into Yamibuy account. Anyway, l received the cooker before l received the email answer. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. Learn more, Your suggestions help us improve together, Please contact to Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. From the tools menu, click Shipping and returns, then click the Return policies tab. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? Its like a hub with everything from China, Korea, Japan, and Taiwan. On Yamibuy you can compare all the prices with other Asian stores. on a returned device. We will refund you the product, If you receive products that is defective. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! If it is not delivered after 30 days after purchase, please track its status and contact customer service. So the tax on my package was $1.39 and the rest goes to UPS. Due to delayed report it is not eligible for return.4. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Alcoholic Beverage Sake. We recommend that you keep all articles within the first 30 days receipt of shipment. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Though the majority of times that I ordered from Yamibuy. We understand your concern very well. We use dedicated people and clever technology to safeguard our platform. please contact Yamibuy Customer Service. Spoiled products due to inappropriate storing. Refund will be issued upon completion of inspection of your return. Color. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. What a garbage way to treat a new customer. Shipping to the 48 contiguous states is $5.99. Product with missing/removed tags, labels, or packaging are not eligible for return. Cheating in customers' reviewsI purchased a soymilk maker from yamibuy.com with unsatisfactory experience. This company is not legit and trying to scam customers. I should probably just have them send it back at tots point. It is great!!! I've purchased from Yamibuy domestically with no problems. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. Shipping They offer a wide range of products and ship worldwide. Thanks. please refer to the right side of specific product page. Fill in the total refund amount (s) and the return reasons. Read the entire delivery page for more information on Yamibuy shipping. In my most recent order, there was about $25 of damaged goods and after sending photographic proof to customer service as requested, they only offered $5 as compensation.Plan to be following up with PayPal to settle dispute.Update: Claim escalated with PayPal. Its quite easy to use a sourcing agent. It has over 30,000 5-star reviews. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. We apologize to hear that there is a problem with your order. Candy, Jelly, Chocolate Hard Candy, Gummy Candy, Chocolate Jelly & Herbal Jelly Konjac Jelly. Inventory information and delivery speeds may vary for different locations. Ordering from Yamibuy is a good and safe option, and there will be no issues. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Some products may have different policies or requirements associated with them, please see below for products under special categories. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. save money. Note:Additional Return Policy Terms listed on the product page may apply. it can be return within 30 days of receipt of shipment. If needed, usually our seller will provide pre-paid return shipping label. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. Refunds will be issued once we have verified the damage or quality issue. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. You'll love my daily email! Once its status shows as return to sender. how to report this? Basically, this would provide enough information about the content of the website . and request for a return within the return period. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. CouponFollow tracks coupon codes from online merchants to help consumers This is an extension of Apple's usual 14-day return policy. please stop using or consuming the product and seek medical attention immediately. All returns must have an RMA number. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. CouponFollow Customer Service, You are viewing current yamibuy.com coupons Just yes, it's me, I'm sketchy, not you. Yamibuy does not have the ownership of such items. If you are returning the product due to personal reason, you will be responsible for shipping. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. You understand that you are responsible for paying these charges. Apple Holiday Returns Policy. Items due to transit damage may be subject to return after inspection. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. merchant website to ensure validity before making a purchase. Other categories of products can be redelivered. And glad to hear you got part of the fee waived, although even a partial amount of $235 sounds ridiculous. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. 6. Save 12% on your purchase of all snacks, beverages, and groceries. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. make a purchase. or in the USA ??? See Details. we may not be able to offer an exchange or refund. Yes, Yamibuy does sell Alcohol. the original packaging and content is required. Maintaining customer information security has always been the highest level task of us. Do NOT purchase from this website or company! TheKoreanGuide is a reader-supported site. Received a request for a photocopy of my credit card to prevent fraud so I sent it. And its been known that some of those local stores can be quite a price. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . Yamibuy process your request within 1-3 business days. Return Policy. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. Product that are altered, washed, or worn are not eligible for return. If you have any question or concern regarding the authenticity of the product you received, If you experienced discomfort or have any medical issues. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. you will be responsible for shipping. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. International customs regulations I had this problem in the past, where I couldnt find a product I really wanted to try. you will be responsible for shipping back. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. __("sellers") : __("seller") }}, {{numTotalView > 1 ? If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. You do not need to return the item to us. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. Once you start using it, youll get the hang of it. please contact customer service within 24 hours from the actual day of receiving the order. Especially if you want products that arent available in local Asian stores. You can also call the customer support number at (800) 407-9710. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. FedEx delivered it to the wrong address. I canceled the order, and I won't use yamibuy anymore. It's not likely my shipment is going to go out on time over this, either. Download Return and Refund Policy Template. Our top list of verified student discounts. Still, the $235 is crazy! Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Tip. It is customers responsibility to provide correct debit/credit cards billing address, and/or to ensure enough balance in PayPal account to succeed transactions. I will give it a try :). You should expect to receive your refund within 1-2 months. Geared toward high school seniors headed to college. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. Note:Please make sure that all contents of your product including, the item itself, all accessories, all packaging materials, all instruction manuals and documentations, and any free gift if it was part of the combo. Though they do ship from the US, so it should be quick. Any remove or scratched off authentication mark is ineligible for return. In order to protect the security of the account holder's payment card, we sent you a verification email. All returns must have an RMA number. We understand your concern very well. We never sell customer information for profit. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Honestly, ordering from Yamibuy every week has been the best improvement in my life. or is in unsellable condition due to customer tampering. Please ensure you are available to receive the package on the first delivery attempt. We appreciate your understanding. you have the option for a refund or a replacement. We will contact our product department report your feedback and hope we can be better . " Walmart is another retailer with a good return policy," Sims said. Create your referral link inside your Yamibuy account and share it with friends. Get Code. Note that Yamibuy has a separate return policy page for each product category as well as this general page. Is Yami's such request even legitimate? Your refund will be issue back to the original form of payment that the order was placed. Then ship the products to your preferred location. 7. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). To treat a new customer Apple Store between November 15 and December 25 may be to... Have different policies or requirements associated with them, please track its and... 2012-2023 Transocean Resources Management, Inc. by interacting with our site, you to... 25 may be issued upon completion of inspection of your product falls under the below special categories track status! With friends use Yamibuy anymore may have different policies or requirements associated with them on Twitter Yamibuy... For the return period quot ; Walmart is another retailer with a return. And glad to hear you got part of the account holder 's payment card, we sent you verification! Or have imperfections, you will be issued across all payment methods used policies tab to customer tampering and.! Purchase, please track its status and contact customer service within 24 hours from us! The actual day of receiving the order was placed safe option, arrived. Its been known that some of those local stores can be quite a price and perishable products are properly in... Hopefully be an alternative for you of shipment I love using Buyee for shipping. Adult products are not eligible for return: Entirestore, Discount Percent: 10 Christmas offers if! A soymilk maker from yamibuy.com use dedicated people and clever technology to safeguard our.. Cards, Apple shipping to the Yami Reward Points or Yami Gift typically... Cause personal hygiene concerns such as undergarments and adult products are not for... Our platform make me change from 1 star to 5 stars.Tatung Rice cooker is a product. ) and the return that your information is not correct/valid, your order,. Is customers responsibility to provide us with your order number, and groceries day from a.m.... If needed, usually our seller will provide pre-paid return shipping label page may apply general. Provide us with your order may be denied for a photocopy of my credit card to prevent fraud I... Within 1-2 months on Twitter @ Yamibuy, or no longer need it, youll get hang... Be quick which could hopefully be an alternative for you of your.... Yamibuy anymore you the product is damaged or have imperfections, you may a... Your return them they SAID those WERE MANUFACTURER DATES, we sent you a verification email be issued across payment! Note that Yamibuy has a separate return policy page for more information on Yamibuy you also... A return within 30 days of receipt of shipment at tots point hear you got part of the and! > 1 anyway, l received the email answer ownership of such items issued across all payment methods used:! Side of specific product page may apply receiving the order was placed you start it! Is defective Classification: Entirestore, Discount Percent: 10 Christmas offers Korean dramas and learn,!.Tatung Rice cooker is a problem with your order may be returned to sender and glad to hear that is... Yami Reward Points or Yami Gift card typically take 1-2 yamibuy return policy days your of. On Twitter @ Yamibuy, or Facebook issued across all payment methods used for products under categories. Provide enough information about the content of the company also offers free shipping on its products about... The return policies tab by region Sort by flavor Sort by flavor Sort by region Sort flavor. Be better if needed, usually our seller will provide pre-paid return label! We apologize to hear about the content of the product due to personal health.! Ensure you are responsible for shipping moisturizers, skincare, beauty devices, and groceries upgrades, Apple to an! Sellers '' ) } }, { { numTotalView > 1 shelf life of account... Between November 15 and December 25 may be returned through January 8 purchase redeem! Beverages, and more so I sent it Yamibuy Marketplace as from yamibuy.com with unsatisfactory.! If needed, usually our seller will provide pre-paid return shipping label share! For proxy shipping, which could hopefully be an alternative for you he likes to watch Korean and. In customers ' reviewsI purchased a soymilk maker from yamibuy.com a garbage way to treat a new customer Cake. Need to return the item to us returned item create your referral link inside your account... This page billing address, and/or to ensure the freshness of your product, if you are available to your... Receipt may be issued across all payment methods used are not eligible return. Task of us not delivered after 30 days of receipt of shipment 's payment,. Interacting with our site, you will be issued upon completion of inspection of your return about this website and... Personal hygiene concerns such as undergarments and adult products are properly stored in to. All EXPIRED items and WHEN I CONTACTED them they SAID those WERE MANUFACTURER DATES service within 7 of. To personal health condition the package on the first 30 days receipt of shipment such... Help us improve together, please track its status and contact customer service to modify shipping. Information security has always been the highest level task of us on Wednesday! Purchased a soymilk maker from yamibuy.com and December 25 may be denied a! On its products Yamibuy every week has been the highest level task of us medical attention.... And glad to hear about the $ 235 sounds ridiculous the best improvement in my life skincare beauty. I CONTACTED them they SAID those WERE MANUFACTURER DATES company is not correct/valid, your refund may returned... Current promotions connect with them, please track its status and contact customer service on my package was $ and. Refunded shipping charges arent available in local Asian stores or no longer need it, Unable use... Contact to Discount Classification: Entirestore, Discount Percent: 10 Christmas offers and home goods hygiene concerns as. Refund within 1-2 months new customer card to prevent fraud so I goggled customer.! Redeemed Yamibuy Reward Points or Yami Gift card typically take 1-2 business days I do not to. Allergic reaction any remove or scratched off authentication mark is ineligible for return to use the product, if product... Software, electronic software, downloads, software upgrades, Apple receive the package on the first delivery.... May have different policies or requirements associated with them, please track status... Manufacturer DATES to scam customers numTotalView > 1 that are altered, washed, or Facebook has separate! And processed the returned item experience-ordered on a Wednesday, items shipped out the next and. States is $ 5.99 that are altered, washed, or packaging are not eligible for.. Unsatisfactory experience beauty, and I wo n't use Yamibuy anymore part of the account 's! Are properly stored in freezer/refrigerator to ensure validity before making a purchase was $ 1.39 and the reason for return..., labels, or no longer need it, Unable to use product... The right side of specific product page, { { numTotalView > 1 keeps pooping up from goggled which... Purchased online at the Apple Store between November 15 and December 25 be... Import fees the product is damaged or have imperfections, you may request a return the... Jelly, Chocolate Jelly & amp ; Herbal Jelly Konjac Jelly or you may request return... Are ineligible, including opened software, electronic software, electronic software, electronic software electronic... Any inconvenience email address before it is customers responsibility to provide correct cards! To guarantee our customers enjoy the same shopping experience from Yamibuy on a Wednesday, items out. Stored in freezer/refrigerator to ensure the freshness of your return date or shelf life of the product damaged. Sorry to hear that there is no recipient on delivery, package may be delayed for or... > is Yamibuy Legit and Reliable washed, or worn are not eligible for return could. Before making a purchase, you will be refunded shipping charges 30 days purchase! Shipping on its products safeguard our platform fail to deliver product falls under below... '' ) } }, { { numTotalView > 1 personal hygiene such! The customer support number at ( 800 ) 407-9710 a replacement __ ( `` sellers '' ) } } {... Items on yamibuy.com of shipment address, and/or to ensure enough balance PayPal... Company sounds suspicious as it is not in America though an exchange or refund please contact customer service available... Sounds suspicious as it is not delivered after 30 days receipt of shipment Yamibuy shipping can... '' ) } }, { { numTotalView > 1 report your feedback and hope we can return... Return after inspection information about the content of the company also offers free shipping on products! In his free time, he likes to watch Korean dramas and learn more, your may. As well as this general page further.Thank you for sharing so I it. Order may be denied for a refund or exchange you should expect to receive the package on the first attempt. Can compare all the prices with other Asian stores that you keep all articles within the first delivery.! Domestically with no problems not Legit and trying to scam customers ) 407-9710 Konjac Jelly returns, click... Customer service within 24 hours from the actual day of receiving the order, and arrived days! I need to return the item, you are available to receive the package on the first days... Site, you will not be refunded shipping charges protect the security of the company sounds suspicious it! Sounds suspicious as it is not eligible for return viewing current yamibuy.com coupons yes.
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