Your information also may be used to contact you about sales, new products, new app features, special offers, and personalized offers based on your location, unless you have opted to not receive promotional communications. We also use Usage Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the app. Your email address . If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit, adidas Group - Except as described in this Policy, we will not disclose your personal information outside of adidas and the adidas Group without your consent. Toll Free: 877-409-0628. adidas Footwear and Hardgoods. For the purposes of the CCPA, “selling” information broadly means scenarios where we have shared personal information with partners in exchange for valuable consideration. Contact Us; Imprint; Questions? adidas INDY. If there are material changes to this Policy or in how adidas will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. What should I know about personalized gear ? Why can't I find my order in my order history ? I understand that adidas will use my personal information in accordance with the adidas privacy policy and agree that I have familiarised myself with the privacy policy and that I will be bound by it. To change this feature on an iPhone: (1) go to Phone Settings, (2) go to Privacy, (3) tap on Advertising, (4) toggle Limit Ad Tracking and (5) restart your device. You may still see ads to adidas products, but they may be less relevant because they aren’t based on your preferences. We collect and store information that you provide to us, including through our Confirmed App or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). We use third party companies to measure and target ads on our behalf about products and services tailored to your interests. By using the Confirmed App, you consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy, now and as amended by us. In term of services, customers also were quite satisfied with Adidas services they provided and I believe Adidas still able to improve their service to serve their customer even more sufficient to truly maximize their sales and make their customer satisfy and happy each time they enter and leave Adidas store. Note that you will be responsible for the return shipping costs, and must return using a traceable method. Categories of Third Parties to Whom We Disclose Information, Categories of Personal Information Disclosed. Beli produk adidas mulai dari sepatu, pakaian, aksesoris fashion, jersey, sepatu bola, pakaian olahraga, running dan lainnya secara online di adidas Indonesia Inferences drawn from the above information to create consumer profiles reflecting certain preferences and behaviors. or Call: 1-800-982-9337 available 5am - 8pm PST, 7-days a week. We will update this Policy as needed to reflect changes in our services and customer feedback. Get the latest styles like Ultraboost and NMD. The information you provide, such as on registration forms, is collected by both adidas and the other company. Please be careful about what you disclose and do not post any personal information that you expect to keep private. We do share identifiers such as cookies and the advertising identifier associated with your mobile device with our advertising partners, and those partners use and share those identifiers to show ads that are targeted to your interests. If you wish to cancel your account, or if you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service. The consumer buying journey is changing.And all over the retail world, brands are working hard to keep up. By using the App, you consent to the transfer and use of your personal information in accordance with this Policy. We use Usage Information to help us determine how people use parts of the app and who our readers are. Sois au plus près de l'actu avec l'appli adidas. Only one voucher can be redeemed per customer. follow the instructions in the “Do Not Sell My Info” section above. California consumers may make a rights request by calling customer service at 1-800-982-9337 or by clicking the “Manage My Data” link in their App settings. To be successful across consumer segments, Adidas acknowledged that a strategy of mass production or mass marketing is no longer sufficient. If you're on a shared network, you could ask the system administrator to run a scan looking for misconfigured or infected devices across the network. community postings (i.e., chat or bulletin boards), suggestions, or customer service requests. Customer Service. adidas America, Inc. ("adidas" or "we", "us", or "our") is committed to protecting the privacy of your personal information. If this does not help, the issue might be caused by malware. You will need to follow the “Do Not Sell My Personal Information” link on our websites to limit these types of sales on our websites. Here’s all the info and where to download it. Customised products are made just for you and therefore cannot be returned. For further information about the companies within the adidas Group, please visit. For more details about the data points we collect, please see the “What Information do we collect and store?” section above. In order to help protect your personal information, you should be careful about providing your password to others. Please note that adjusting these settings will only impact how data is shared on the device. Consumers residing in California have some additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”). If you are a California resident, this section applies to you and supplements the main privacy policy above. In the preceding 12 months, we have collected the categories of personal information listed below. Customer Service > Customer Support. As a result, customer service is more efficient for the company and, crucially, more personalized and convenient for consumers. We may combine Usage Information about you with other information, including Personal Information, about you in order to personalize the app and our communications with you and to provide you with information likely to be of interest to you. Then break them all over again. Beli produk adidas mulai dari sepatu, pakaian, aksesoris fashion, jersey, sepatu bola, pakaian olahraga, running dan lainnya secara online di adidas Indonesia Bienvenue sur le site officiel adidas. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for adidas and other companies when you visit this or other websites. An athlete can't play without confidence, and you shouldn't order from a company that doesn't follow secure data practices. adidas Spartanburg. When we run a contest or sweepstakes relating to our app, it will be accompanied by a set of rules. California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. Découvrez tous les styles des collections adidas originals, running, jogging, football, tennis et beaucoup plus encore. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. How do I contact you about privacy-related questions? adidas is not responsible for the actions and privacy policies of third parties. If you wish to cancel your account, or if you become aware of any loss, theft or unauthorized use of your password, please contact Customer Service. We collect and share personal information for the following business and commercial purposes: auditing our products and services, detecting security incidents, debugging and fixing errors, research, activities to maintain the quality of our products and services, and encouraging and enabling purchases, subscriptions to newsletters, and other commercial transactions. Data captured in-store is used to continue an educated product discussion with customers via email. CREATORS CLUB: GET REWARDED. Thank you for being a company that can be relied upon! Personal information collected through our app is stored in secure operating environments that are not available to the public. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. Check out our Return Policy for more details. We do not knowingly collect or solicit personal information from children under 13. I order a pair of shoes for my husband on 12/2/20, it was supposed to be a Christmas present. Monday - Friday 8AM - 7PM AEDT Not the right size or colour? The collision of two icons, these trainers balance elements of both iconic styles to create a look unlike anything else. To change this feature on an iPhone: (1) go to Phone Settings, (2) go to Privacy, (3) tap on Advertising, (4) toggle Limit Ad Tracking and (5) restart your device. Our privacy policy is simple: Except as disclosed below, we don't sell, trade, give away, or rent your personal information to any company outside of the adidas Group. The adidas A-ZX Series is a 26-shoe tribute to our first running franchise. We encourage you to periodically review this Policy to remain informed of how adidas is protecting your information. However, no data transferred over the Internet is guaranteed to be 100% secure. Our goal is to deliver performance to you in every way. We provide you with several opportunities to opt-out of receiving our promotional communications and newsletters, including: When you set up an account; By clicking on "Profile" on the app; and By following the "unsubscribe," "preference center," or other opt-out instructions contained in our promotional communications. These service providers have access only to such personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. The home of sport and trainers, the adidas app puts you closer to the action with instant access to sneaker drops, seasonal fashion releases, and the sports, clothes and gear that fit your personal style. adidas INDY. Repeat visits to adidas are inspired with correspondence to past users from Run Genie about new products that best fit with a customer’s athletic profile. log in Your bag (0) Sign Up. This allows us to improve our app and ensure that it is as appealing as we can make it for as many people as possible. What steps are taken to help secure personal information? A security issue was automatically identified, when you tried to access the website. Both parties waive all defenses of lack of personal jurisdiction and forum non conveniens. Corporate Transactions - We may disclose personal information as part of a corporate transaction such as a merger or sale of assets. Order Products Online . Generally, this information is collected through "traffic data". Two weeks went by and I tried to track my order and on the Pitney Bowes website it forwarded me to, the status was “label created” nothing else. This Policy does not apply to the practices of other websites (including adidas websites). Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund. If you sign up for an adidas account, which allows you to use the same sign-in details anywhere in the world, we will ask for your name, e-mail address, date of birth and password. Business or Commercial Purpose for Collecting, Sharing and Selling Information. Why doesn't my promotion code apply the correct discount to my order ? If you place an order through our app, you will be asked to set up an account and provide an e-mail address and password. When you create an adidas account, we will share some of your account details (such as your name, email address, password and date of birth) with other adidas Group entities so you can have a global single sign-on for your account that will allow adidas systems to identify you wherever you are in the world. How do we use your personal information,” “Interest-Based Advertising” and “How do we use usage information?”, Categories of Sources of Personal Information. What Information do we collect and store?” section above. adidas America, Inc. ("adidas" or "we", "us", or "our") is committed to protecting the privacy of your personal information. 8677 Logo Athletic Ct. Indianapolis, IN 46219. First, we took the ZX 8000 silhouette and printed an archive photo of adidas Superstar shoes across the upper. Selected products may be excluded from the 15% promotion. Categories of Personal Information Disclosed. Toll … Call Us: 0800 117 722. Google Play . Personal information collected through our app is stored in secure operating environments that are not available to the public. Cannot fault adidas and their customer… Cannot fault adidas and their customer service. You could also check if there are any scripts, like ad blockers, running in your browser and disable them. How do I opt-out of receiving promotions? Audio and visual information, such as pictures you may upload to our site and recorded customer services calls. We design, innovate and iterate. You may make this request up to two times in a 12-month period. The adidas Group is a global player that is represented in markets all over the world. That is according to its global director of digital and retail marketing, Swave Szymczyk, who returned to Adidas last summer to make sure the German brand is creating a “kick-ass experience” for its customers built on the big ‘t’ word: trust. If you have more questions regarding our policy, you can call one of our Customer Service representatives at 1-800-982-9337. Please refer to the section of this Policy titled “How do I contact you about privacy-related questions”  for more information. To find out more about our major locations, see http://www.adidas-group.com/en/ourgroup/locations/default. This Privacy Policy (the “Policy”) describes how we collect, use, and disclose information obtained through the U.S. adidas Confirmed mobile application (the “Confirmed App”). 685 Cedar Crest Road Spartanburg, SC 29301. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for adidas and other companies when you visit this or other websites. We collect personal information (a) directly from you, for example when you make purchases from us, interact with our Customer Service Department, sign up for an account with us or subscribe to our newsletters, (b) automatically when, for example, you browse our App, make purchases from us, sign-in to our App using your social media account and (c) from third-party sources, for example, social media companies when you sign up to our App using your social media account, our corporate affiliates and advertising partners. We strongly recommend using the prepaid and pre-addressed UPS label provided by adidas.ca to mail your return. These third-party companies may not recognize browser “Do Not Track” signals. This Policy does not apply to any information you choose to make public. We may also share your personal information with other adidas Group entities if both entities are responsible for your personal information, or if the other entities are acting as our service providers and processing your personal information on our instructions or on our behalf. By clicking the "Sign up" button, I confirm I am over 16 years of age. To opt out of these “sales,” follow the instructions in the “Do Not Sell My Info” section below. We appreciate your time and strive to quickly and accurately provide answers to your questions. If you are a California consumer, you also have the right to request deletion of your personal information (subject to certain exceptions), to opt out of sales of personal information and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights. Consumers complaining about Adidas most frequently mention customer service, gift card and next day problems. Please enter a valid e-mail address. No problem! Business or Commercial Purpose for Collecting, Sharing and Selling Information. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell your personal information, the categories of personal information we have disclosed and sold about you in the preceding 12 months, and the categories of third parties to whom we sold personal information in the preceding 12 months. Categories of Personal Information Collected. What happens when I link to or from another website or app? To opt out of “sales” on this App, you can adjust the advertising privacy settings on your device. Oregon state law governs the interpretation of this Policy and applies to claims for breach of them regardless of conflict of laws principles. Adidas’s casual sportswear line Adidas Originals has a brand ethos of fail fast, ‘fess up and be realistic about what you can actually fix. 1-855-823-4327 Mon to Fri, 8am to 7pm EST. Biometric information, including any exercise data and preferences you share with us. If you're on a personal connection you can run an anti-virus scan on your device to make sure it's not affected by malware. If you choose to provide adidas with your information, you consent to the transfer and storage of that information on our servers located in the United States and around the world. Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. You may make this request up to two times in a 12-month period. Your order is picked up when & where you like. I placed an order back in November, have talked to 6 customer service representatives via phone, talked with 3 representatives via online chat, and have been guaranteed that my package will arrive before Christmas. In the preceding 12 months, we have collected the categories of personal information listed below. Saturday - Sunday 10AM - 7PM NZDT . Athlete inspiration, stories, and app exclusives at your fingertips. Please try refreshing or accessing our website from a different browser or another device. After a visit to an adidas store, Run Genie switches roles from customer service tool, to customer relationship manager. For example, when you create an adidas account, you can use your account details to log in from any location and on any device. We use reasonable security procedures to protect your information. We collect and store information that you provide to us, including through our Confirmed App or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). Chat Support: available 24/7. Adidas has collected 107 reviews with an average score of 4.42. We do this to protect customers and to give everyone a fair chance of getting the sneakers. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. Categories of Sources of Personal Information. Live Chat: Click the icon on bottom right of your screen, or download the adidas app to chat now: App Store . We may share your personal information with third parties, including advertising networks, data analytics providers, social networks, our corporate affiliates and service providers for a business or commercial purpose. Call us free of charge. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email … Legal and Safety Disclosures - We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of adidas or our customers, including the enforcement of our agreements or policies governing your use of our apps and services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of adidas employees, customers or the public. 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