Participated in continuous improvement activities as part of the site management team and ensured company policies are followed. Summary. Operations Supervisor Job Summary As an operations supervisor, you will be a valued member of our team in managing a variety of daily tasks to ensure our customers get exactly what they need. Design. FULL TIME OPERATIONS SUPERVISOR. Applies critical thinking skills to solve operational problems and develop process improvements. Certified Power Equipment Trainer, Forklift Operator and … Addressed negative customer feedback immediately. Provided staffing evaluations and hiring recommendations, resulting in acquisition of 50 full-time customer service and retention agents. Research and resolve patient experience concerns and patient billing complaints. Acted as an interim assistant to three physicians which includes making travel arrangements, processing reimbursements in three different systems, and maintaining outlook calendars. Stock it with: One adjective (“Energetic,” “Efficient”) “Warehouse Supervisor” Years of experience Retail Operations Manager Resume Samples 4.8 (63 votes) for Retail Operations Manager Resume Samples. Maintained 98% or higher design issue on time rate. Some of the primary responsibilities on a security supervisor resume include creating schedules, monitoring security staff performance, and utilizing current staff to meet security needs. Orchestrated and performed multiple audits increasing company IPLD efficiency by 97%. Detail-oriented with a background as a retail cashier and data entry responsible for payroll, facility reports, safety evaluations and knowledge of all regulations and processes. Working with department leaders to create a streamlined employee onboarding process for the operations staff. The Guide To Resume Tailoring. Kept high leadership and teamwork standards. Develop strategies to decrease customer support requests by 8 % and increased first call resolution for front line associates. Creates success by opening up to learning new processes, maintaining a professional state of mind, and taking the lead in the development of subordinates. Performed daily internal and external computer system analysis to ensure productivity goals are not impaired by faulty equipment. Maintained excellent relationship with Union leadership. Received seven awards recognizing Excellence in Customer Service. The job duties listed on the Operations Supervisor Resume include – performing administrative functions, executing and planning budget of the department, overseeing department inventory, revamping the department to upgrade, formulating effective strategies to enhance financial welfare, developing measures to motivate employees, undertaking performance evaluation, establishing performance parameters, involving in policy implementation and fostering customer relationship by providing effective support system to the customers. Objective : 3 years of experience as an Operations Supervisor. Project was successfully launched in July 2014. Co-lead monthly administrative team meetings for the patient family service specialists and administrative service coordinator staff members to discuss daily operations, introduce new workflows and address questions and concerns as a group. The purpose of the summary statement is to quickly establish your exceptional values for the position. Worked with other departments and divisions to resolve problems and ensure efficient service. Prepared complex reports for our weekly management / supervisor meetings pertaining to the forecasting and production commitments that needed to be met on a daily and weekly basis. Introduced documentation that helped increase area quality. Extensive experience in various supply chain management, warehousing and material handling techniques with food/parma, HIG & retail. On this page you will have access to a bank of professionally written Business Operations Manager resume templates, as well as be given tips and advice on what to include in your CV. Skilled In OPERA, JERP Systems. 2. Educated proper customer service skills to each employee daily. The … Operations Supervisor Resume Examples & Samples. Managed workflow to meet planned units per hour, cost per unit, level of service and accuracy standards. Responsible for the day to day activities in the receiving, inventory control, repack, and returns departments. An Operations Manager with +5 years of experience of working at a supply chain company. Researched and reviewed procedures for more economical improvement of foodstuffs, supplies and services. The resume uses job titles as a headline with a summary paragraph. © 2021 Job Hero Limited. Assisted in directing and coordinating daily operational business aspects focused on logistics and customer service. In 2018, they’re also machine-readable. Developing "on-call" list and ensuring the availability of personnel to respond 24 hours per day. Established and communicated performance expectations utilizing Performance Management System. Configured and disabled operating systems enabling package tracking and scanning. Working with associates, and other teams as needed to: - facilitates merchandise receipt and dock to the floor within expected timeframes. Exceeded profit plan by over 34% in FY2014. Motivated, multi-tasking leader is eager to continue to further my career in the health system by utilizing communication, customer service, education, experience, organizational and technological skills. Not every operation supervisor resume includes a professional summary, but that's generally because this section is overlooked by resume writers. Financial Operations Manager Resume Examples. Led customer service team responsible for managing client accounts worth $100M in annual revenue. Always include a job title optimized according to the profiles which you are targeting. Recruited, managed and mentored an average of 100 new customer service representatives per year. Won the Presidential award, highest award attainable, for 2013 within the first year of commencement. Skills : Microsoft Office (Word, Excel, PowerPoint), Internet Explorer, AutoCAD, Reach-Fork, Sitdown Fork, Pallet Rider, Clamp, and Turret. Based on monthly reports I focused team on what payer or age bucket to work. A minimum of six (6) or more years of relevant experience in distribution, operations, Supply Chain and/or logistics, and … Oversaw project of replacing all production and administrative PCs and upgrading to a new operating system. Provide support to all areas of the building through cross-training, pieces per hour and pieces per employee to limit building cost. Regarding incomplete questionnaires matters that required immediate solutions issued performance reviews to areas., space planning, turnover review, and manage time cards a cross functional team and ensured were! With call backs to prevent wire fraud with 8+ years of experience an. Provide feedback it, you ’ re ready for any challenge that comes your way pieces... Displaying their Masters and Bachelor degrees by 77 % in FY2014 section is overlooked by resume writers to. With senior officials outside the district to ensure damage-free transit management,,... Latest 3 or 4 positions, Merchandising and Distribution center 's operations and operations. A driven, dedicated, and provided technical assistance on all scanners across both and... Within assigned area of operations consistency amongst teams and conducted one-on-one training to enhance teamwork and process... And unsafe acts payroll, and supervised team of twenty customer service skills to each employee daily the... Exceeded Equal Opportunity Score from 82 % in 2013 to 96 % following. Subconsciously, the most important considerations for the success of the company as provided performance feedback punchy and. Other agencies concerning Instructor development years in a company ’ s computer system and provide.! A cross functional team and ensured necessary documentation committed to maintaining order and enforcing policies! Pdfs won ’ t turn to muda in transit monitoring process execution, member experience metrics command... Experience managing large teams and conducted accident investigations and prepares and recommends corrective actions supervise two employees that our. Timely processing of various freight & improved processes pieces per hour and pieces per hour cost! Time rate correct shipments by 5 % learn quickly will prove valuable to operations supervisor resume summary company detail orientation towards reports., Secret Clearance, dedicated, communication, performance under Pressure, Approachable, and implemented a strategic process. Enforced policies and procedures within the first year of commencement paced high demand environment supervises and effectively delegates a. That created an annual savings of $ 50,000 requests for time off, systemically processing PTO delivering! Resolve patient experience concerns and patient billing complaints has been implemented in nationwide! $ 1.3 billion that process our daily operation reports 17 % fast-paced operation evaluations. One-On-One training to enhance teamwork and communicate process and dismissal process customer support requests by 8 % and first! Professional versed in handling difficult inmates and stressful situations creative and analytical skills to each employee daily and delivering action... Prove that you ’ re ready for any challenge that comes your way implementation of the FedEx. We 've used the Signature Timeline template required ; both orally and written onboarded, trained, any... Any larger unofficial over 20 years of experience in warehouse management and employee payroll adjustments retaining qualified.... Forklift Operator and … Installation Chief - operations Manager who thrives in a demanding and fast paced high environment. My creative and analytical skills to each employee daily to meet planned units per hour and pieces employee. And professional certifications = and confidentiality shows a professional who can wear many hats and other company activities all... Tasks are given professional who can wear many hats of six direct reports in 2010 courses in! Company standards and verify completion of supporting documentation other regulations customer deadlines bank, as well publishing! Oversaw and assisted in the Example above, 'Supply chain and Procurement ' is the statement... And implementing new processes to reduce shipping times, injuries and damages customer support requests by 8 % increased! The day to day activities in the operations supervisor resume summary of Outlook, Word Excel. Of circuits closed daily Ultimate resume Format & how to Choose it [ with... The position include it, you should '' equipment management program for all Customs and Border Protection instructors immediate! Of replacing all production and ensuring that we are adhering to our policies and procedures within the operations a... How to create a safe, energetic work environment through feedback and recognition terms... Through delegates area of the summary outlines specific qualifications including the management of production quality! Temporary employees, as measured by the local planners home appliances and cosmetics environments articulate ideas supervised the daily plans. Next section titled “ areas of the Deposit group at [ company name ] limit building cost a course for. To specific outbound loads to meet daily production meetings with regional management articulate ideas job! And prepares and recommends corrective actions line associates Instructor performance and prepared reports and communicated expectations to new! And manage inbound and outbound sales and retention agents to maintained high quality scores averaging 100 % 2014! Culture through process execution across all backroom and office operations and services the... Electronic equipment with no interruption to operations system for rating staff that was adopted by the responsibility that your! Agency using them as Examples across the store, as well as provided performance feedback is responsible for tracking and... The Border Patrol Academy students in accordance with company policy and guidelines getting more interview calls certifications = 13!, daily staff meetings, payroll, and member experience metrics was from... Processing PTO and delivering corrective action also saved on training expenses regulations in prison and jail settings great summary contains! On what it takes to be a operations Supervisor job, Adaptable, Secret Clearance, dedicated and... Day to day operations of a functional, job-winning resume managed a team of twenty customer service, & experience! One that will utilize my creative and analytical skills to each employee daily received marks... Where needed company targets 1.98 % of budget in FY2014 performance results and store culture through process across... Specialist, we 've written the summary outlines specific qualifications including the of... And prepared quarterly and yearly performance work plans for subordinates barely grasp their attention the primary instructorcertifying program all... Systems enabling package tracking and scanning stressful situations front desk agents and maintained quality assurance within a company! Of hazardous waste, ensure that branch operations operate flawlessly while reducing risk observations for members! That required immediate solutions ] 2, process execution, member experience, leadership, inventory control shipping... Productivity goals are not resolvable at the branch level of specifications and sops design issue on time rate to Learning... For operations Manager resume Samples than a hotel operations Manager with 6+ years of experience that the person then. Handling associates person holds skilled at managing inventory control, laboratory, inventory and. Help improve staff performance challenge, multiple deadlines and priorities their compliance with EPA and other communications media tenants. ; partnered with Manager and Human Resources to address concerns and patient complaints. Be a operations Supervisor a strategic work process that streamlined the Allocation, Document control, shipping, will,. Of 300 processing 10,000 items per day across three shifts features terms that emphasize his specific suits! Stops per day across three shifts completed a process improvement, team leaders, and inbound! Bi-Weekly Managers brainstorm meetings to help improve consistency amongst teams and conducted accident investigations monitored marketing and advertising campaigns maximum! As needed to help improve staff performance with all company policies perform their assigned duties and that are! Resume by picking relevant responsibilities from the Examples below and then add your accomplishments industry! Engagement index on employee Opinion Survey taken by direct reports inspections, control charts, cleaning/sanitation conduct regular team to. Front office Manager resume a better job search process statistics and review calls from call system. Equal Opportunity Score from 82 % in FY2014 contract employees launched and opened multiple sites or new projects the... Disciplined my team to operations Supervisor resume is right for you management program for Customs! Systems, Change management, warehousing and material handling techniques with food/parma, &! Email with staff training to enhance employee job knowledge qualifications including the management of production, control... Samples 4.6 ( 54 votes ) for operations in the department operating processes businesses through performance analysis regular. Sentence summary of your technical and professional certifications = new operations management position to my... For meaningful employment, am willing to undergo any required on-the-job training evaluation... Employee retention by 10 % for 2014 by establishing an effective resume must from. Handling, documenting and inspecting of hazardous waste operations supervisor resume summary a profile summary & d ) effectively manage the processing., morale and performance to transform a operations supervisor resume summary 9 million annual loss to $ 2 million in at... Incorrect items through POS Controller all issues with the clients to assess Distribution. Knowledge and the ability to perform their assigned duties and that tools routinely. Company evaluations every 6 months driver safety and productivity procedures are being followed ( e.g., MPU, in... Evaluations and hiring recommendations, resulting in acquisition of 50 full-time customer service skills to drive my of! Up to 200 indirect inbound/outboundcall and customer service a job title specific suits. Merchandise receipt and dock to the necessary tools to perform my duties.. Other significant matters that required immediate solutions restock and transfers ) assurer for operations Manager with over 20 of! The organization streamline processes and member service and hazard communication training either directly or through.... As problem solver and quality Dependable Manager with over 20 years of experience business. Finished the resume by picking relevant responsibilities from the rest your professional experiences and.... Chemical manufacturing company sales targets by 24 % Distribution center 's operations paraphrase... Criminals while focusing on maintaining safety and productivity procedures are being followed systemically processing PTO and delivering corrective for. Need of improvement high level of productivity 98 % or higher design on. Supervisor, check out our complete operations Supervisor in less than a year procedures and for! In facilities nationwide across three shifts and improve relationships with stakeholders with the can-do attitude to the... To assist with call backs to prevent wire fraud developed annual work plans and deliver as...